Shipping & Returns

Standard Pixel Cross models ship within 3–4 weeks, fully assembled and calibrated, with free freight shipping in the contiguous United States. Accessories ship within 3 business days.

If your cross arrives damaged, contact us within 7 days and we'll repair or replace it at no cost. Unused standard products may be returned within 30 days of delivery in original packaging; a restocking fee may apply. Custom builds and installation services are non-refundable once production or scheduling begins.